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Frequently Asked
Questions

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Everything Alterations, Clothes Repair and Restyling

  • Where are your stores located?
    Za Altera has 10 outlets located in major shopping malls across the Klang Valley. Refer to your Locations & Contact in the menu section of our website to find a store closest to you.
  • How long does it take to get your clothes altered?
    The time it takes to complete alterations can vary depending on the type of alteration and the workload of the team at our respective outlets. Generally, small alterations such as hemming or replacing buttons can be done in a matter of hours or days, while more complex alterations may take longer. We always strive to complete alterations as quickly as possible while maintaining our high standards of quality.
  • How much do alterations cost?
    The cost of alterations varies depending on the specific work that needs to be done. We offer transparent pricing and will provide you with an estimate before beginning any work.
  • Can alterations be done on any type of fabric?
    Most alterations can be done on a wide range of fabrics, including cotton, wool, silk, and synthetic materials. However, some delicate or specialty fabrics may require more specialized equipment or expertise.
  • Can alterations be undone if I change my mind?
    Once alterations are made, they are generally difficult to undo. It's important to communicate clearly with your alteration service provider before any work is done to ensure that you are both on the same page regarding the desired outcome.
  • Do you provide fittings before the alteration?
    Yes, we do offer fittings before the alteration to ensure that the final result is exactly what you are looking for. We will work with you to schedule a convenient time for the fitting.
  • Do you offer express alteration services?
    Yes, we offer express services for an additional fee. Please let us know your timeframe and we'll do our best to accommodate your needs.
  • What is your alteration policy?
    We stand behind our work and want you to be completely satisfied with the alterations we provide. If for any reason you are not satisfied with the final result, please let us know and we will work with you to make it right.
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